Waitlist to include next appointment and previous appointment

It would be really useful to be able to see when the patient’s next appointment is coming up to decide whether to offer them a cancellation. It would also be nice to know when they last had an appointment.

If the client has an appointment in the following week anyway, I usually wouldn’t offer them a cancellation, as they are only going to cancel their next week’s appointment and I’ll have to reschedule that.

If they had an appointment last week, it’s too soon.

At the moment I have to do a huge amount of toggling between tabs to determine who to offer a (rare and valuable) cancellation to, opening up each individual client (I have over 30 on my list) to check their status.