Using a seperate email address to receive notifications for online bookings



It would be great if we could set a default email address to receive all online booking notifications (such as reception). That way, reception staff know when people are booking in online and we don’t have to spam our clinicians with emails.

Health engine have this feature at the moment, and i found it handy especially when patients cancelled on the day etc


If (i’m assuming) you using outlook for emails it might be possible to redirect all emails coming from Cliniko to the front desk.


Hi dan,

I’m specifically talking about online booking notifications, if they can be sent to reception email.

Previously, we used health engine with Zedmed and when a patient booked an appointment online, Health Engine would send us an email letting us know this has happened