In addition to full payment, you can now take deposits for online bookings! We have an overview of how it all works on the support site, but we’ll give you all the details here, too.
Note: This is an optional feature, and you can set different deposit amounts for different appointment types (and you can specify some that require a deposit, while others don’t have to—it’s totally up to you).
Within your Stripe Payments integration settings, you can specify a “default deposit amount”. In below example we use $25, but this number can be whatever you want it to be:
Save the settings, and then head into your appointment type settings. Under the online payments section, you’ll want to select “Require deposit during booking”:
If you leave the Deposit amount field blank, patients will be required to pay the default (that you’ve set up in step one). If you add a different number, patients will be required to pay that amount.
When patients pay a deposit, it will be very similar to if they were paying the full amount. They’ll select the appointment type, choose the relevant practitioner, date, and time, and before confirming, they’ll be prompted for the deposit:
As always, our support team is available to assist if you have any questions!