SMS - Message Originator


#1

Hi,

It would be good to have the option to set the message originator to a name rather than the current non-specific number. Usually this blocks the reply function but this is not a problem for me.

I am continuing to use my old SMS provider because I want this functionality but I would rather transfer to yourselves.


#2

This is actually a brilliant idea. I had to add to my sms reminders the statement “*** AUTOMATED MESSAGE – DO NOT CALL THIS NUMBER***” as clients called the number they received the appointment reminder from rather than my own number (which is clearly stated everywhere else). Of course they don’t get through and the computer just “hangs up on them”. The above addition to the sms reminder has reduced the occurrence of the problem, but not solved it. My sms reminder is just under 160 characters, but most unfortunately give it the tldr treatment. Having the text coming from a name and/or disabling replies would solve this problem.