Hi team, when making a New Appointment for a patient in the calendar it would be great if we could also see the patient’s PREVIOUS appointment date, UPCOMING appointment date, appointment notes/warnings & outstanding invoice amount in the “Patient” drop down menu. At this stage you only see their name and DOB. We realise this would make the drop down bar longer/bigger but do you think it could be a possible change? This would also be a great addition when searching in the “Patients” tab in the sidebar.
This is important for our clinic because if it’s been longer than 12 months since a patient’s last appointment we do a review and update their consent which requires a longer appointment.
In addition, seeing appointment notes/warnings straight away in the drop down menu would be really helpful as it allows my receptionists to know what type of appointment and how long a patient requires for the appointment, instead of making the appointment then having to go into the patient file, then look at appointment notes and the date of their last appointment. Overall it will make phone calls and the appointment making process quicker and more efficient for us.
Stirling Family Chiropractic