Restrict Money-Owing, archived or Dishcharged Patient From Booking Onlne

This is feature that we really needing as we want as now we deal with the occasional ‘surprise’ when someone books in again. It is hard for reception to track if the person was discharged in the past, all reception sees is a brand new booking.

It would be better to be able to restrict discharged so they aren’t able to book in online or note says “unable to book online please call” (so that we can use this for people who are owing money as well - which is also hard to track when they just book in if reception isn’t opening up their file to check they may not catch it and we’re trying to enforce a policy that if they owe they cannot book).

Please add appt type and patient status restrictions through online booking cliniko, thank youuuuu!!!

4 Likes