Reports - new patients criteria

Does anyone know what the criteria is for the New Patients Report and the New Patients reported on the Practitioner Performance Report. The two numbers don’t seem to reconcile - or is that a possible issue in my data? Oh, and yes, the date ranges are identical. :grinning:


Hey Jack

The Patients report is based off the date the patient was first added to your database, regardless if they’ve had an appointment or not.
The practitioner performance report is based on the patient’s first appointment date - and the appointment needs to be with that particular practitioner.

That should help clear things up for you!

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