The Clinic I work for has 30+ staff across 5 clinics. We add reception shifts into the schedule as an ‘unavailable block’ into a practitioner’s column who is not working at the clinic. However- this means that the practitioner shows up on our embedded online booking calendar for that particular clinic but with no appointments available.
Hiding the practitioner’s availability from online bookings hides them across all clinics- not just for 1 location.
Just wondering how other clinic’s handle adding in reception shifts? Have you created a dummy practitioner account called “Reception” and hidden it’s availability from online bookings? Do you use a separate program?
Thanks in advance