Please make it clear that "your name" and "your DOB" means "patient name and DOB"

Hiya. Can we please change the online booking field to “patient name” and “patient DOB”. I get so many idiot parents who put their own names and DOBs in those fields when booking their children in.

It should be a really easy fix to just change it to “patient details” rather than “your details”, which obviously stupid people take too literally. And sadly there seems to be an awful lot of stupid people.

2 Likes

Yes! That happens to us too. Parent puts their name in and then I have to chase them down to get their child’s information.