Payments & money in advance

We get a lot of no show clients - we are now taking money in advance
however, its very hard to show this activity unless you produce invoices
as it will simply come up as a client credit which is confusing.
We never offer invoices sometimes a receipt thats all.
Anyone else suffering this issue?

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We take deposits but since we use invoices the credit that we create is allocated to the open invoice so it works for us.

Can you a written note like ‘Deposit Taken’ and add it to the appointment note of that appointment so the practitioner knows a deposit was taken for that appointment?