To assist in the office workflow and patient management, it would be great if when staff ‘check in’ patients (i.e. select ‘has arrived’), their name/s could show up on a list in the Dashboard (or other specific page), and be re-orderable, so that when I have finished with a patient, I can look at my screen and see who is up next, head out to reception, and call them in.
The point of this being;
- I know who is next without having to either ask the staff, or them having to indicate for me in some way, particularly when there are a number of people out at reception.
- This saves me having the full appointment book on display in my Rx room (where I can otherwise see who is checked in, but still not who is up next).
- Follow-on from above, avoids privacy issues having other patient names on the screen in my Rx room.
I imagine this functionality would be particularly handy in multi-practitioner practices, so each would be able to walk out and know how to call in next.
If, however, someone has come up with a workaround for this, I’m all ears!