Option to record pt cancellation as a 'late cancellation'

HI Cliniko :wave:

I would find it very useful to have a late cancellation option when cancelling a patient’s appt.

Currently when looking at reports DNAs (less than 1% - hooray!) and cancellations show, and an additional category would help, and also when looking on pt’s appt listings it would be good to flag any repeat late cancellations.

Ultimately also seeing a cancellation (late or not) that hasn’t been rescheduled would be fantastic and easier to remember to follow-up with anyone, check all is well and assist them with another booking if required.

Please!

Thank you v much!
Zena

5 Likes

this would be very useful in our clinic to flag late cancellations to our team

3 Likes