Online Forms Date Field error

Some patients are complaining that the date field in the Online Form is not being accepted. It appears that this may occur when their patient’s operating system tries to offer a date selection pop up where the OS identifies a date field in the form. The problem appears to be that the Online Form does not accept the format of the date popup. Does anyone else have the same feedback / issue?

Hi there! Sorry to hear about this issue. Can you please email us at so we can get some more details from you? Then we can figure out if this is a bug, or something else!

Thanks Martina. I’ve sent an email with details and screenshot of the error. message. Rgds Philip.