New options for video displays in telehealth calls

Telehealth video calls are now a little bit fancier!

You now have the option to make the video of your patient “float” in front of all other windows or documents that are open on your screen, so other applications can be open used while you’re on your call. For example, you can write treatment notes or review another document while the video of your patient still remains visible.

The technical term for this is “picture in picture”. It’s easy to toggle on, to allow the video of the other person talking to always remain on top of everything else on your screen.


How does it work?

When in a video call, you’ll see a couple of new icons in the lower-left corner. There’s a little square with an arrow coming out of it, and two arrows pointing away from one another:

The two arrows poiting away from one another are for entering full screen mode (this was here previously). When this icon is pressed, the video call will take up the entire screen.

The “arrow in a box” icon is for “picture in picture”—pressing this means that the patient’s video will “separate” itself from the big display in the centre, and it will “float” anywhere. You can move it around and resize it, and you can open up other applications without worrying about hiding the video. Here’s a screenshot to give you an indication of how the patient’s video “floats” (you can see that it’s no longer a large image in the middle of the screen):

Because some things are easier to explain when demonstrated, we’ve created a quick video to show you how “picture in picture” works:

:point_up:Note: This will currently work in all browsers except Firefox.


As always, let us know if you have any questions! :slightly_smiling_face: