I’d like to make a suggestion that these fields on the online form can be controlled by the subscriber. We live in New Zealand where there is no ‘state’ and we only serve NZ so having ‘Country’ is redundant. In a day and age where filling out extra info on a form is out of style, this makes for a tedious exercise, especially for our older patients. It shouldn’t be difficult to be able to remove fields you don’t actually need to make the form shorter and to the point. Just a suggestion.