I am wondering if there is any update about improving the letters section? At present this is still quite clunky. I note that this has was acknowledged as an area needing improvement in August last year, but there don’t seem to have been any changes. I have suggested some improvements that could be made below:
Placeholders for personal pronouns – he/she/they – him/her/they etc. Not having placeholders as an option in the letter templates greatly diminishes the usefulness of the letter templates, as having to manually insert or correct pronouns is both time consuming and also creates an opportunity for errors which look unprofessional. I was impressed with the personal pronoun options on the details section of the file, but it seems to me that this is not being fully utilised if these are not then carried into communication about the client and the placeholder function would ensure this occurs.
Ability to fully justify and centre text to allow for correct formatting of letters.
Option to email letters on letterhead
Being able to scroll through notes while writing a letter – i.e., having a split screen to allow for this as well as a full-screen view to allow for editing of letters in print view.
Larger viewing pane option – to be able to view in print layout to format correctly.
Thanks for any changes or updates on this!