I can understand the frustration in wanting this feature and not having it, but the suggestions you make here aren’t accurate.
In the 7 years since launching Cliniko, we’ve released 6,571 changes to Cliniko. This averages 2.5 per day (7 days a week) for 7 years. In that time there have been huge changes to Cliniko, it was just a fraction of what it is today. Of course many of these are smaller too, including bug fixes, performance updates, security updates, and tweaks.
I know our prioritisation of releases don’t suit everyone, but it’s very hard to cater to everyone with every change. We have more than 30,000 people using Cliniko every day, of many different modalities. We have many sources of information for what people need, and we do our best to accommodate. We have no separate motives, our customers pay our bills, and we work for them.
As for “the founders don’t want to share their fat cat dividends”, I am the founder of Cliniko. The last time I increased my salary or dividends was more than 2.5 years ago (3rd May 2016 to be precise). In the last 2.5 years, Cliniko’s revenue has approximately doubled. All that growth gets reinvested back into Cliniko and growing the team (we’ve hired 7 people in the last 4 months). Starting this business was never about the money, it’s about creating the best software possible for Allied Health businesses and also having a positive impact on the world. We still have lots to achieve on both counts, but I believe we’re headed in the right direction.
Again I understand the frustration when there’s features you need that haven’t been worked on yet. I even understand if you’re looking for other systems because of it. However, I do feel compelled to clear up misconceptions about our lack of development, or the founders just trying to pocket the profits.