Filing inbound emails from patients

Hello,
I’m thinking about changing from my current clinical information system because there’s one particular workflow that’s not very smooth so I want to check what the position is with Cliniko and would be grateful if someone could confirm please.

Can inbound emails from patients be filed into their notes please?

(eg) Currently when I send patients an email with a letter or a test result >> if they reply to me then the reply goes to my main email server >> if I want to save that email reply then I have to copy & paste their email into a new consultation note or print to PDF and upload.

The nearest I found was Emails from patients file but that’s actually about papertrailing the other way round

thanks in advance
“Test User”

1 Like