Cliniko data back up/ server back up

Hi team,

given the recent server issue at Cliniko and loss of service, I am concerned I am not really aware of a regular data ‘back up’ system for your clients.

If the servers were to crash, how would we recover all our bookings/ patient data files/ notes?

If this is not a current feature then I would strongly suggest it become one.

Thank you in advance!

Hi @Sheenaqi,

We stand by that we are the custodians of your data, so we give you the ability to take an export using data exports. Emily has written a great guide on how to do that here - Export your data | Cliniko Help
Any data stored within Cliniko is secured and backed up regularly too!

The appointments schedule report is helpful if you want a snapshot of the day or week ahead - Appointments schedule report | Cliniko Help

Cheers,
Matt.