I would like to be able to change the text of the email when sending account statements. It can be done for invoices, booking confirmations and appointment reminders but not for account statements. I mostly send account statements to insurance companies and the set text could be more professional in my opinion.
Yes, I feel that it could be more personal. It would be great to be able to edit the content of account statement emails.
I don’t use the account statements, so haven’t seen what the default text is, but I had to change all of my invoice default text to make it more personal.
People get so many emails these day. They need to be a bit friendly and not feel automated, even if they are.