While it is good that the system is live, I want to change the time of my appointments from 15mins to 20mins from a specific time in the future. Currently this is not possible to do.
If I change the existing appointments to be 20mins, and I have a cancellation for a 15min appointment, then that space can’t be filled again as the time won’t fit.
I don’t have dedicated reception staff (they do my appointments around a very busy GP practice) so my practice is not a priority. They would not be able to spend the time altering times etc so making the calendar change from a specific date in future would be good. (or allow a second practitioner at no cost while the change happened so the new time frames could be made in the 2nd practitioner from a specific date)