Cancellation Information for Patients and Clinic


#1

Things I would like to see if possible:

  • Confirmation of cancellation e-mail sent to patient whether they cancel it themselves, or if the clinic cancels.
  • Shadow cancelled appointment. If someone cancels online, or if the clinic cancels is there a way of keeping a tag, or shadow for that person in the appointment place they cancelled. Currently once someone cancels you no longer know who was there or when they cancelled.

Thanks,
Monica