Hi, It would be wonderful if Cliniko could integrate a feature that allows patients to confirm their appointment time / day when they receive the appointment reminder email and SMS. Currently I believe you have a link that allows patients to cancel the appointment, but there is no way of knowing if the patient has read and confirmed their appointment. As a clinic that is hoping to transition from PPMP onto Cliniko, (PPMP already has this feature for SMS), it would be great if Cliniko could do the same.
Hopefully given that a cancellation link is already in use, having a confirmation link won’t be too far along.
Are there any suggestions that other practitioners use in absence of this feature?