Hey, @Julie_Hjorth Thanks so much for your feedback. You’ve pretty much described what I typically recommend, which is to add “[DECEASED]” to the patient’s last name, for example, and archive them.
That makes it more visible, while also having that patient show as “grayed out” in the Patients list. Archiving a deceased patient would also remove them from most automated communications (with one notable exception being appointment reminders for upcoming bookings for that patient that might still be on your calendar, though the “Appointment notes” section of that patient’s details can help make staff aware in case one of those get missed). It should also remove them from Mailchimp, if you use that integration, for example.
I realize that’s a few more steps than a simple “deceased” toggle that incorporates all of those things, but hopefully not something that too frequently needs to be done.
In this case, since we can accomplish most of what you’re wanting via the steps above, it’s not something high on our list, as we want to be careful about adding too many one-click options to Cliniko that might not be frequently used. That said, if you wouldn’t mind explaining a bit more about how you think a specific option to mark a patient as deceased would help you accomplish your goals, we’d love to hear your feedback on that