A link to REARRANGE appointment time in the appointment confirmation emails (rather than cancel)

In addition to a cancellation link, a link to allow patients to REARRANGE their appointment rather than just cancelling, will be really useful.
This will help retaining patients, as it’s less likely they cancel and forget to rebook.
It’ll also be useful for our reporting and performance statistics, so we can see it as a booking change rather than a cancellation.

6 Likes

This would be wonderful!

1 Like